Lost connection

**bravo777** · 13th February 2021, 04:12 PM

Hi there!
I have had Betfair connection problems for last ten days. GT works well first 10 minutes. Then the connection disappears and my markets look like this http://joxi.ru/p27ZNyQUNdodom
I have the actual drivers. My Windows, Internet Service Provider,router,network interface controller, antivirus work well. System firewall and antivirus firewall do not interfere with Geeks Toy.
Please help me.

**Handy Andy** · 13th February 2021, 05:50 PM

I have had the same for about a week too. It does exactly as you have shown but mine also closes down around once an hour. I only came on here to see if I had missed a new patch.

**bravo777** · 13th February 2021, 06:08 PM

What antivirus do you have ? And do you have Windows 10?

**Handy Andy** · 13th February 2021, 10:05 PM

Originally Posted by bravo777

What antivirus do you have ? And do you have Windows 10?

I have W10 with Bitdefender but had that for years and this current GT version has been out for months.

**bravo777** · 13th February 2021, 11:05 PM

Please let me know if you have the same problems with the current version.
It's very interesting I have had Bitdefender too. I've got the problems with the current version.
Maybe Bitdefender?

**bravo777** · 14th February 2021, 01:07 AM

Two hours ago I deleted and reuploaded Bitdefender. I also deleted all old Bitdefender files by Ultra Search. The connection was lost in ten minutes.But I didn't lose my graphs and markets. It was first for last ten days. In one hour I had the next picture http://joxi.ru/DrlKZ34FyzVqPA

Please tell me what network interface controller do you have? I have Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
And I found interesting thing. I went to Control Panel - Administration - Event Viewer and got error http://joxi.ru/J2bxPQ8cVe0nbr and XML mode
http://joxi.ru/V2V6PoZCkXdlQ2 There has been a problem with starting the device PCI\VEN_1969&DEV_10A1&SUBSYS_85871043&REV_10\4&26f 2fc68&0&0020 http://joxi.ru/xAeyQWqFX8R4NA
The error ten days ago!

**Handy Andy** · 14th February 2021, 01:38 PM

It just did this as market was turned inplay.

https://hosting.photobucket.com/imag...play_error.jpg

**Handy Andy** · 14th February 2021, 03:01 PM

Originally Posted by Handy Andy

It just did this as market was turned inplay.

https://hosting.photobucket.com/imag...play_error.jpg

Unfortunately it crashed every few minutes. It's now unusable. Has nothing to do with Bitdefender as that upgraded months ago.

**bravo777** · 14th February 2021, 05:32 PM

Originally Posted by Handy Andy

Unfortunately it crashed every few minutes. It's now unusable. Has nothing to do with Bitdefender as that upgraded months ago.

Welcome to our club )) It's current version style !
And what about your ethernet controller? And please check your Event Viewer. Did you have any errors?

**Firkinelle** · 15th February 2021, 07:50 AM

Try this thread

https://www.geekstoy.com/forum/showt...Sudden-crashes

**bravo777** · 15th February 2021, 05:18 PM

Originally Posted by Firkinelle

Try this thread

https://www.geekstoy.com/forum/showt...Sudden-crashes

That helped. Thank you very much.

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