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Thread: Two Step Authorisation

  1. #1
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    Default Two Step Authorisation

    Not sure if this is the right place to ask but following today's notification can anyone direct me to where it explains 2 step authorisation?

    Thanks


    I have taken the decision today to make The Toy free again until further notice.

    Following a number of serious security breaches discovered in another Betfair Certified software product this year, including this one…..

    http://www.geekstoy.com/forum/showthread.php?t=10103

    ….. Betfair customers using that product have had their accounts seriously compromised in some way for at least 5 out of the past 6 months without Betfair detecting them. As such, we regret to have to communicate that we currently have zero confidence in Betfair currently being able to maintain a secure and safe environment for its customers when using certified 3rd party API products, and that to date we feel both Betfair and the software provider are seriously failing to act in customers’ interests when these issues are brought to their attention.

    I am advised that senior management at Betfair are currently addressing these issues; however, as with all things there this won’t happen immediately. I have also been advised that Betfair customers who have used this product, should have either been contacted already, or be contacted soon. { Hopefully with an apology! }

    Because of the strength of feeling on this matter, we will be making Geeks Toy – AGT Pro completely free to use again until such time as our confidence has been restored in the system that is supposed to protect your Betfair accounts when using 3rd party certified products.


    Why have we done this?
    =======================================

    1. I would rather people use The Toy for free than to continue have them further exposed to the serious risks & absolute circus that our accounts have been exposed to this year.

    2. At the end of the day we are just Betfair customers too, and have wasted far too much valuable time on Betfairs security issues this year.

    3. Whilst we take our own responsibilities seriously and try to take great care over security, we currently have zero confidence in the current system that is supposed to oversee our product and ensure your Betfair accounts are secure. As such, how can we charge for the software?


    What happens now?
    =======================================

    We have today given everyone one month’s free access to Geeks Toy – AGT Pro. This means that any expired account will now have free access until 13th September 2013. Current subscribers or those on free trial have had their expiry dates extended by one month. Please note that we cannot amend billing cycles, so those of you on automatic payments should cancel them and re-subscribe again when your time expires.

    What happens next?
    =======================================

    We will review the situation again in 3 weeks time and depending on a number of factors will make a decision then on whether we continue to run the software free beyond September.

    Security Tips
    =======================================
    For the immediate future when using any Betfair certified 3rd party product, including our own, we advise the following

    1. That you change the password on your Betfair account as soon as you have finished using the product.

    2. That you don’t leave any significant amount of money in your Betfair account when not using the site, as Betfair have informed me they accept no liability for any losses incurred as a result of your account being compromised by a certified 3rd party product.


    3. That you enable two-step authentication on your Betfair account if workable.

    4. That you change the email address on your Betfair account to something that you are happy to receive spam on.

    Regards

    TG

  2. #2
    Veteran pmcpi's Avatar
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    Default

    Cheers,

    Just visit the "My security" section at your private account page.

  3. #3
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    Default

    Quote Originally Posted by pmcpi View Post
    Cheers,

    Just visit the "My security" section at your private account page.
    Thank you pmcpi. Speedy reply.

    This was my first post in 4 years. I really should contribute more to the forum.

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    How do i used two factor authentication with the toy I ended up locking my account out had to ring betfair lol.

  5. #5
    Forum Guru lcredd's Avatar
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    2. That you don’t leave any significant amount of money in your Betfair account when not using the site, as Betfair have informed me they accept no liability for any fraud losses incurred as a result of your account being compromised by a certified 3rd party product.

    Is it safer to leave your money in Moneybookers/Skrill?

  6. #6
    Forum Guru lcredd's Avatar
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    Just changed password and set up 2-step authentication, now I can't login with the toy

  7. #7
    Forum Guru lcredd's Avatar
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    Email from Betfair:

    Remember, some third party and legacy Betfair products do not ask for a verification code separately. To gain access to these products, simply append the verification code to the end of your password.

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  9. #8
    Sports Correspondent attheraces's Avatar
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    Quote Originally Posted by lcredd View Post
    2. That you don’t leave any significant amount of money in your Betfair account when not using the site, as Betfair have informed me they accept no liability for any fraud losses incurred as a result of your account being compromised by a certified 3rd party product.

    Is it safer to leave your money in Moneybookers/Skrill?
    Moneybookers are quite safe if you purchase their security token[free if VIP member],i think Neteller are at last updating their security,when i last logged in i had to change my user ID and also pass other security questions.2 years ago i had £700 stolen from my Neteller account in the early hours of the morning,did a written complaint and filled out their fraud statement,did not hear anything for 4 months,emails to fraud dept ignored,regular C.S saying i must deal direct with the fraud dept etc etc,so i complained to the ombudsman and within 2 weeks i had a full apology from Neteller,all my funds returned and £50 compensation for bad customer service.

    Regards

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    delsbells (15th August 2013), kawasaki (15th August 2013), lcredd (15th August 2013)
  11. #9
    Forum Addict valve's Avatar
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    Just tried 2-step verification for the 1st time. I set this verification for new devices only and set my primary device as trusted. Now when I login from my primary trusted device via Toy, BF gives me their own log in website and I have to put my login information again. Why am I not login directly for the first time? Any suggestions?

  12. #10
    Forum Addict Bog's Avatar
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    Quote Originally Posted by valve View Post
    Just tried 2-step verification for the 1st time. I set this verification for new devices only and set my primary device as trusted. Now when I login from my primary trusted device via Toy, BF gives me their own log in website and I have to put my login information again. Why am I not login directly for the first time? Any suggestions?
    Hi Valve. You need to type the code at the end of your password if you want to login directly in GT. So after you type your pass, don't click enter, type your code and after that click enter. Should work, I'm using it all the time.

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    valve (3rd January 2021)
  14. #11
    Forum Addict valve's Avatar
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    Thanks for reply Bog, but my idea was to use 2-step verification only when I log in from other device than my primary one. In my security details it says: ask for code everytime/only for new device. I d like to have it only for new device but seems it does not work this way.

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    Bog (5th January 2021)

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