Major bug? Incorrect figures and more

[Morgans Choice]

I wrote to them but no joy here, I expect that it's just the luck of the draw

[cipfrias]

I wrote them an email a few days ago and they response me that the problem was with The Toy and no of them. Incredible that they refund the money to some customers and to others not. Very dissapointed with these chiefs. 18% of my bankroll to the task. Really incredible all this situation.

[The Geek]

For anyone who has received a negative response from Betfair on this, unfortunately the left hand sometimes doesn't know what the right is doing.

Reply back to them and ask them to route your query to Neil Thomas in the BDP team.