Please use this thread to report any crashes you encounter using version 1.3
Please note the following when reading this thread.
1. Version 1.3 of The Toy is one of the most stable products available for Betfair today, and crashes are a rare thing indeed. { EG If The Toy has exactly 365 users each day, and one crash was reported each day, this in effect means that this occurs once per year of use. If The Toy has exactly 1825 users each day, and a crash is reported once per week, this in effect means that this occurs once in 35 years of use. }
2. Unlike other vendors, all application support is done via the forums and not via email, so you are likely to see more reported here than elsewhere.
3. The most common cause of a crash in The Toy is usually underlying issues with the .NET framework, your installation of Windows, viruses and iffy graphics card drivers.
If your crash happens on start up or at login time, please check this thread for a solution before reporting the issue here.
Please report here with as much info as possible, and we will advise on the particular situation. However if you are continually experiencing crashes, I would advise against continued use of the application.
Please note the following when reading this thread.
1. Version 1.3 of The Toy is one of the most stable products available for Betfair today, and crashes are a rare thing indeed. { EG If The Toy has exactly 365 users each day, and one crash was reported each day, this in effect means that this occurs once per year of use. If The Toy has exactly 1825 users each day, and a crash is reported once per week, this in effect means that this occurs once in 35 years of use. }
2. Unlike other vendors, all application support is done via the forums and not via email, so you are likely to see more reported here than elsewhere.
3. The most common cause of a crash in The Toy is usually underlying issues with the .NET framework, your installation of Windows, viruses and iffy graphics card drivers.
If your crash happens on start up or at login time, please check this thread for a solution before reporting the issue here.
Please report here with as much info as possible, and we will advise on the particular situation. However if you are continually experiencing crashes, I would advise against continued use of the application.
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