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  • Blank 'Help & Useful Links' window


  • #2
    If you can see the forums on start up then best guess is something is screwy with Adobe reader. Try a re-install of that.

    What's new in version 1.2

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    • #3
      The thing is that when i click on my account balance after having brought up the blank window,

      my betfair account details appear in the same window.......

      I will do an Adobe re-install to see if that cures it and post again if etc etc..

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      • #4
        That window is just an embedded IE browser. What you describe suggests an issue with Adobe.

        What's new in version 1.2

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        • #5
          Yes, sorted now thanks, i done an Adobe re-install and everything is working now.

          On the account page i can't download my history,

          that didn't work before i reinstalled Adobe and still doesn't now,

          i always have to do it from the betfair site,

          is that a known issue?

          Cheers.

          Comment


          • #6
            Originally posted by doubleback View Post
            Yes, sorted now thanks, i done a re-install and everything is working now.

            On the account page i can't download my history,

            that didn't work before i reinstalled Adobe and still doesn't now,

            i always have to do it from the betfair site,

            is that a known issue?

            Cheers.
            Obviously not or it would be here already. :Thumbs

            Works fine here for me though. What happens when you click "Get History"?

            What's new in version 1.2

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            • #7
              When i click on 'Get History' an Internet Explorer window opens and then another box opens saying

              'Your session has timed out through inactivity or you have not logged in'.

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              • #8
                What version of IE is on your puter?

                What's new in version 1.2

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                • #9
                  I have got IE7, it is definately 7, i had to check coz i never use it,

                  this is my 500th post by the way, do i get a car sticker or something.............!!

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                  • #10
                    Try IE8. That works for me.

                    What's new in version 1.2

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                    • #11
                      I have just upgraded to IE9 and that didn't work,

                      still can't download my history through AGT,

                      I know you said IE8, would a downgrade to 8 be of use or could there be another issue,

                      it's no biggie, i can live with it now i need to get a life, ha ha

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                      • #12
                        Dunno why it doesn't work. And as you are the first one with the issue in 18 months & a work around exists, you have about as much chance of me fixing it as Blagger giving me a hug.

                        What's new in version 1.2

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                        • #13
                          Now that would be a scoop for Geek News 24

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