Entering log in details three times to open GT

[Gunners]

Hello,

For some time now i have needed to enter my login details three times (with Authenticator App) just to open GT.

Here is what i experience:

1) I select GT icon to open
2) Log in screen appears to enter Betfair Username and Betfair Password (GT 1.4p). Operation mode Live
3) I enter my Betfair details
4) Screen states Logging in to Betfair at the top left of screen
5) Screen also shows betfairs login screen requesting Username and password.
6) I enter details and select Login
7) I enter the verification code from my Google Authenticator app.
8) Screen then changes to show Logging in to Betfair at the top left of screen with betfairs home screen displayed.
9) I then need to enter Username and password again and select log in.
10) I again need to enter the verification code from my Google Authenticator app.
11) Finally, GT loads and is able to be used.

Also, in recent weeks i have experienced freezes of 3-5 seconds on GT. Everything freezes including the ladder and ability to select any items although this may be unrelated.

Any suggestions welcome to resolve either issue.

Thanks.

[fil]

try to add the code from google authenticator after your password when logging in

[Gunners]

try to add the code from google authenticator after your password when logging in

I tried that previously and it didn't work.

I tried it again today and it worked perfectly as expected.

Sigh, what a waste of time. Thanks for your help fil.

Appreciate it