staking amounts change

[doubleback]

http://www.geekstoy.com/forum/showthread.php?t=6789

Words swirling around my head at the moment and which I will share with everyone are ... manual read feckin' the function search.

[deanodean1984]

http://www.geekstoy.com/forum/showthread.php?t=6789



Words swirling around my head at the moment and which I will share with everyone are ... manual read feckin' the function search.

Yeah i tried the manual but says nothing about saving from what i can see.

[deanodean1984]

http://www.geekstoy.com/forum/showthread.php?t=6789



Words swirling around my head at the moment and which I will share with everyone are ... manual read feckin' the function search.

Thankyou for the link and the attitude, ill be sure not to ask for assistance in future if i cant find it in the feckin' manual.

[Temujin]

Have you tried right clicking the stake button, then right clicking the amount you want in there?

[lcredd]

From the manual:

"to set globally & change the stake button for all ladders, type the amount you require in the stake box & set the staking type to the type you require. Next
Right Click on the button & Right Click the top item from the menu."

[The Geek]

This may ruffle some feathers but im not too impressed with the lack of help from AGT support, especially as i see help going to others clearly from AGT support, and especially as i am an annual subscriber, the same as many others no doubt.

This may ruffle some feathers, but I dunno about you, but we're only human and get queries by eMail and via multiple social media channels including here. We can't be all seeing, nor do we sit here waiting for you to post something on a forum just so you dont have to get on your high horse about not being answered when you said jump. We also have a lot to do here in addition to support. { Including finding time to spend with the kids }

If you read the contact us page you will see it says "We aim to answer all queries within 24 hours, although we usually turn things around very quickly." And guess what, you got an answer within 24 hours, so please get off your soap box. { BTW your length of subscription has no relevance to the support you are entitled too either. }




To the issue at hand, so far the guys have told you everything that I would have though. When setting the amount from the stake button menu, left clicking it sets it for that ladder only for that market only & doesn't persist. Right clicking it sets al ladders and it should persist for all future markets, including when you shut down & re-start.

[deanodean1984]

Lets just back trac a sec cos this has got daft. First off im not on any high horse, i simply asked a polite question to which somebody kindly offered help (which i was thankfull for). Then i merely asked for some assistance from support. When this didnt arrive but others were clearly getting assistance i made my feelings known that i wasnt too impressed with the level of support i was recieving, not nastily or abusivly in any way. Then i get 2 replies, the first basically said i was complaining about TT and should be happy with what i got. The second, fair enough the link was most helpfull but there was no need for the comments. Your contact us page clearly states app support is in the forum, surely i was entitled to some support, that others were clearly getting at the time, that i wasnt. My posts were over the day not "i say you jump" and im sure finding time to spend with the kids has absolutley nothing to do with me. Anyway thankyou for the help recieved its much appreciated but i must say i would feel uncomfortable asking for assistance again.

[lcredd]

Hi Dean,
I can understand your frustration as I had similar problems at the beginning. I was saving profiles but my stake buttons weren't saving.

I think people have given you attitude because you wrote "im not too impressed with the lack of help from AGT support" after roughly 5 hours of posting the original question.

AGT has exceptional customer service and you shouldn't feel uncomfortable asking anything.

Just remember, good things come to those who wait.

[The Geek]

The reason we direct people to ask questions about product use on the forums is that firstly a member of the community may be able to help you much more quickly than we can, and secondly the benefit of the answer is there for everyone else who comes afterwards.

Feel free to ask us anything you like as we are very approachable, but "ruffling our feathers" before we've even had chance to respond isn't the best way to ask for our help.

I don't know if your current issue is solved, but if the solutions provided doesn't do the trick, please provide us as much detail as possible of the problem & how to re-create it and we'll see what we can do.

[deanodean1984]

Feel free to ask us anything you like as we are very approachable, but "ruffling our feathers" before we've even had chance to respond isn't the best way to ask for our help.


I think i asked very politley, the "ruffling the feathers" comment came after seeing others were clearly getting responses and i seemed to be ignored. It was a bit hasty and perhaps uncalled and for that i apologise. I own a fairly successfull electrical contracting company but would never respond to any issue my clients may have like that, no matter how rude i deemed them to be.
Anyhow issue resolved, just a shame there was no racing today. Thankyou for the help.

No Guinness in the fridge
John Smiths it is then :Thumbs

[Mr Moderator]

Thread locked!