Unstable API

[helplessone]

cant place any bets: always "error in matcher", never seen that error-message, restart the system doesnt change anything, anyone else?

[rabetsuNEW]

When i click on ladder i have "error in order" message.

[helplessone]

found this: https://twitter.com/betfairhelpdesk

[lcredd]

Gonna cost people a lot of money. Ridiculous!

[helplessone]

I am in with huge amounts and waiting that I can hedge out.

the tweet of bf: "Unfortunately we never guarantee that bets will be able to be traded at any time. Apologies." ridiculous!

[The Geek]

Betfair having issues ATM and are working on it I'm told.

[lcredd]

I got this: "All matched bets would be settled as normal as per our market rules."
and now:Horse Racing / Belle 27th Aug : 2m4f Hcap Hrd 27-Aug-15 17:50 27-Aug-15 18:09 -78.87

I backed at exactly the moment it froze. Unacceptable.

[helplessone]

that is unacceptable, I agree. they could see (in the bet-history or at the paid commission percentage which is for traders normally between 3 and 4.5 %) who is a trader and then they could void all traders bets. but they are absolutly not interested, as always. do you have lost money? who cares? ...

[helplessone]

api turned back. I traded out on all markets, I am not sure that it remains ok.

[lcredd]

Yep, it's obviously a trade, I backed £100 here, laid £100 there, backed £77 here laid £77 there, and now, at the moment there software f**s up I want to back an outsider for £77?
They could cancel all bets placed 10 seconds, 1 minute or 5 minutes (or anything) before the crash happened. Especially when it's clearly a trade and not a bet.

From now on I'll have reserves in Daq to hedge positions when BF goes down.

[nevermind]

Unacceptable?


Hey, a bet is a bet! Such things happen. If you don't stand by your bet, you should not bet. If you can't bear the loss you should lower your limits.

[helplessone]

Unacceptable?


Hey, a bet is a bet! Such things happen. If you don't stand by your bet, you should not bet. If you can't bear the loss you should lower your limits.

Amazing, isn't it ?

[lcredd]

Unacceptable?


Hey, a bet is a bet! Such things happen. If you don't stand by your bet, you should not bet. If you can't bear the loss you should lower your limits.

True. It's not the first time it's happened and I doubt it will be the last.

[lcredd]

The other tweet I got was: "We understand, but unfrortunately we never guarantee that you'll be able to trade at any times. Apologies." Considering that it's their mistake and could have cost their customers thousands of pounds they don't seem too bothered.

UnfRortunately they don't have spell check either.

[Boo]

Froze up for a while as they were loading the last few in the 2:20, tread carefully.