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23rd June 2011, 11:37 PM
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#1 |
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Veteran
Join Date: Jul 2010
Posts: 160
Thanks: 7
Thanked 40 Times in 30 Posts
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Yipppeee another £300
down the f&*%£$g drain because of this useless heap of shit...
i hope betfair DIE!!! |
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23rd June 2011, 11:39 PM
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#2 |
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Forum Guru
Join Date: Aug 2010
Location: London, England
Posts: 1,919
Thanks: 903
Thanked 1,088 Times in 598 Posts
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 It can hit at random.
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23rd June 2011, 11:40 PM
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#3 |
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Veteran
Join Date: Jul 2010
Posts: 160
Thanks: 7
Thanked 40 Times in 30 Posts
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there outages are fast becoming a complete fraud. something must be done, terms and conditions cant let these get away with such theivery much longer.
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23rd June 2011, 11:50 PM
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#4 |
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Forum Guru
Join Date: Aug 2010
Location: London, England
Posts: 1,919
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Thanked 1,088 Times in 598 Posts
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How much of your bank was at risk?
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23rd June 2011, 11:53 PM
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#5 |
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Veteran
Join Date: Jul 2010
Posts: 160
Thanks: 7
Thanked 40 Times in 30 Posts
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300...........................
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23rd June 2011, 11:57 PM
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#6 |
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Forum Guru
Join Date: Aug 2010
Location: London, England
Posts: 1,919
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Thanked 1,088 Times in 598 Posts
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Bugger.
I won't risk my entire bank these days since Betfair has become as reliable as a Chinese condom.
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24th June 2011, 11:01 AM
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#7 |
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Forum Guru
Join Date: Aug 2010
Location: London, England
Posts: 1,919
Thanks: 903
Thanked 1,088 Times in 598 Posts
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24th June 2011, 11:01 AM
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#8 |
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Forum Guru
Join Date: Aug 2010
Location: London, England
Posts: 1,919
Thanks: 903
Thanked 1,088 Times in 598 Posts
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BETFAIR'S CUSTOMER COMMITMENT
In response to customer feedback asking for clarity on key aspects of our service we are making a series of commitments. We used consumer research to define the areas of our business where clarity and transparency are most required. The result is 14 customer promises, which are below. We want to continue to build trust in our service so we'll report on our progress against these commitments every three months. The first time you'll see a full update here is the week commencing 1st August 2011. Customer Protection Integrity Customer Service Communication Product & Technology We'll focus on the quality and reliability of our products and services. 5.1 We'll focus on the quality and reliability of our services. 5.2 Our products will meet the needs of our Customers by delivering a quick and responsive experience. 5.3 We'll commit to concentrating planned updates to key systems during a defined change period. 
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