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Thread: Bugs Category

  1. #1
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    Angry Bugs Category

    Welcome to the bugs category.

    The Toy has already undergone considerable testing, and is used by a great number of pro traders & hobbyists on a daily basis. That said, whilst we all like to think are applications our perfect, it is an unfortunate fact of life that bugs will crop up in any software product. This can happen for many reasons.

    Some bugs are simple to identify and fix, some hard, some that can't be fixed & some impossible to track down. The more users you have, and the more different ways they use a product, the more bugs will crop up over time.

    There are 2 sub categories.

    1. "Actioned & Awaiting Release" contains bugs that are still present in the current release but should be fixed in the next.
    2. "Known issues & work arounds" contains bugs that are either beyond my control to fix, or ones where there is a way to sidestep the issue.

    Whilst we do our best to keep the product as bug free as possible, we suggest you check any updates to this section & sub sections on a regular basis, so you are aware of the potential pitfalls.

    We ask all users to post bugs here rather than send emails or private messages. This is for the benefit of the entire community, so they too can be aware of the issues and also saves me having to re-post them here.
    Last edited by The Geek; 17th January 2010 at 07:33 PM.

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    Default Crash Bugs

    Irrespective of how stable you believe any application to be, always keep at minnimum a copy of something else like the Betfair website open & logged in as a backup just in case, as it's your money at stake.

    Crash bugs are nasty little blighters that cause an application to terminate. There have been none of these reported for many weeks now, however should it happen to you, to help us diagnose it, please provide in this thread as much information as to what you did when it happened. { IE Opened a market, Hedged, changed a setting etc. }
    Last edited by The Geek; 23rd October 2009 at 02:10 AM.

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    Default Betfair API & Connection Issues.

    The Toy is wholly dependant on the Betfair / Betdaq API & the internet between you & the exchange. Whilst for the majority of the time Betfair / Betdaq provide an excellent service through the API, like everything else, it is prone to bugs & failure.

    This is a factor beyond our control. When the API isn't running properly, it may cause undesired side effects in the application. The more common ones are prices updating erratically and bets either taking a long time to show up, or not being submitted. However these side effects may not be limited to this, and many potential random effects may occur.

    If you are suffering API or connection issues that are causing weird side effects, we suggest you close your position immediately. Then either take some time off, or play with very small stakes until you are confident that the API / Application is functioning properly again. We also ask you report it on the forums, to help diagnose whether the issue lies with Betfair / Betdaq, your broadband provider, or internet routing.

    Currently, users of some other applications are reporting very poor performance between 2 & 3pm on a Saturday, so be especially alert for issues at this time of the week.
    Last edited by The Geek; 23rd October 2009 at 02:09 AM.

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