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Thread: Can anyone help?

  1. #1
    Veteran Lewy's Avatar
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    Default Can anyone help?

    Usually get a stray couple of French markets loading even though not selected but today I've got place markets and will racing go ahead cluttering up the list. Any ideas on how to shift them, given that they're not selected? Thanks.

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  2. #2
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    Only way is to ask the Geeks Toy team to fix it. I have asked them to do several in the past and they are usually done.

    The issue is something to do with the naming of the markets by Betfair and it being different to how Geeks Toy expects them to be, for example today's ones have things like "14:25 Royal 2 TBP" which the software doesn't recognise.

    I don't know if this is an issue common to all software but there seems to be more and more of these naming issues of late.

    Hopefully they can be picked up and sorted out by the team.

  3. The Following 2 Users Say Thank You to PDC For This Useful Post:
    Lewy (16th June 2020), zitlor (16th June 2020)
  4. #3
    Veteran Lewy's Avatar
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    Thanks for the heads up, here's hoping they can sort it. Playing havoc with my OCD.

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    Have you tried sending them an email? They don't check the forum that often I think so best to email support directly to raise issues.

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    Lewy (16th June 2020)

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