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Thread: The toy freezing

  1. #1
    Join Date
    Mar 2018
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    Default The toy freezing

    Hi all,

    hope someone can help as this is driving me crazy. the toy freezes on me every few minutes for about 8-10 seconds at a time. its only the toy that freezes as i have full use of my computer when this happens. needless to say its had my pants down a few times when ive had positions open. i tried reinstalling the toy but it hasnt made any difference.

    i get an error message every time i log into the toy which i have to 'ok' twice, (ive attached a picture of it) could this have something to do with it?

    im running version 1.4o

    its driving me nuts!!

    thanks in advance

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  2. #2
    Support Team The Geek's Avatar
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    Aug 2009
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    They are not connected. Try the first solution here for the xml issue.

    The freezing issue I suspect is internet related. Try switching from streaming to polling or vice versa & see if that helps.

    Open Main Info Bar Menu -> Show / Hide -> API Setting manager, then right click the header of the window & toggle the streaming option.

  3. #3
    Join Date
    Mar 2018
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    Thanks ill give this a go and give an update on it

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