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Thread: Ladder not opening

  1. #1
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    Default Ladder not opening

    Hi,
    As reported by another user on the new version thread, the ladder isnt opening on my verison of geeeks toy.

    First attempt doesnt open ladder, close market. Second attempt opens ladder with one horse, rest of market blank. Reinstalled geeks toy.

    I'm running Windows 7 service pack 1, intel quad core i5 2410m, 64bit 8g ram.

    This version of geeeks toy worked until a few days ago. had this problem last night a restart resolved it, now nothing will resolve it.

    installed this version of geeks toy on a windows 10 pc and works flawlessly.

    I really need this on the windows 7 laptop as i cant use the windows 10 machine.

  2. #2
    Support Team The other Geek's Avatar
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    Did you update your windows 7 machine recently with this update?

    Microsoft .NET Framework 4.7 for Windows 7

    If so, roll back this update.

  3. #3
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    Quote Originally Posted by The other Geek View Post
    Did you update your windows 7 machine recently with this update?

    Microsoft .NET Framework 4.7 for Windows 7

    If so, roll back this update.
    Uninstalled 4.7, installed 4.6.2.

    Seems to beworking now, how do i stop my lappy installing 4.7 automatically without affecting other updates?

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    Same issue exactly has returned for me, wholly out of the blue this time and not following an update. Happened yesterday, had been fine the previous day and last Windows update was something like a week ago. I am using Windows 10 without the Creators Update on a pretty new laptop.
    I really could use some help on this one!

  5. #5
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    Quote Originally Posted by tinytuco View Post
    Uninstalled 4.7, installed 4.6.2.

    Seems to beworking now, how do i stop my lappy installing 4.7 automatically without affecting other updates?
    I just disable automatic updates, and manually pick the ones I want installed.

  6. #6
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    Quote Originally Posted by colum View Post
    Same issue exactly has returned for me, wholly out of the blue this time and not following an update. Happened yesterday, had been fine the previous day and last Windows update was something like a week ago. I am using Windows 10 without the Creators Update on a pretty new laptop.
    I really could use some help on this one!
    Contact support with your client ID, and software version.

    You can have the .Net 4.7 update on a windows 10 machine, without the creators update as well.
    You need to check your update history.

  7. #7
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    If you have problems with displaying ladders (picture 1) and you haven't been able to uninstall NET.Framework 4.7 (KB3186568), do the following:
    1. Close Geeks Toy and open again.
    2. Load your profile (picture 2).
    3. If your default market is "Ladder" change to "Grid" (picture 3).
    4. Open market.
    5. Click "Show Ladder" (picture 4).
    6. Close grid.
    7. Now you can enjoy the view of the ladder (picture 5)

    Now in the same profile you can set the "Default Market Open" to "Ladder" and open the other markets without using a grid.

    You must repeat the steps after changing the profile or restarting the Geeks Toy.

    bf18f5fe8&attachmentid=2318&d=1500728370" id="attachment2318" rel="Lightbox_136680" >Click image for larger version. 

Name:	1_no_ladder.jpg 
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ID:	2318bf18f5fe8&attachmentid=2319&d=1500728371" id="attachment2319" rel="Lightbox_136680" >Click image for larger version. 

Name:	2_Load_Custom_Profile.jpg 
Views:	15 
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ID:	2319Click image for larger version. 

Name:	3_Change_Default_Market_Open_To_Grid.jpg 
Views:	10 
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ID:	2320Click image for larger version. 

Name:	4_Show_Ladder.jpg 
Views:	7 
Size:	105.5 KB 
ID:	2321Click image for larger version. 

Name:	5_Ladder.jpg 
Views:	7 
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ID:	2322

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