Uninstall process not working
Hi,
I`ve had an error message for ages at login which i think is related to the BF video stream as i can`t watch it through the site anymore.
The rest of the software works fine.
Anyway this morning i`ve eventually decided to update the software with Ascot coming up . Having tried uninstalling it twice now and then reinstalling , my settings / layout are as they were and not defaulted back to the ` factory settings ` as it were. In other words it`s as if the program has not uninstalled ? What`s more the error message at login stage is still there.
The uninstalling/reinstalling process has made zero change to anything at all.
Any suggestions please?
Thanks
Please contact us here with the exact error message.
Your settings folder can be found here. Deleting all the files in it performs a factory reset.
Hi , the message is - THERE IS AN ERROR IN XML DOCUMENT (1,1 ).
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