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Thread: StreamManager Exception even when clearing app data

  1. #1
    Virgin
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    Default StreamManager Exception even when clearing app data

    Recently I've started getting the StreamManager exception error when logging in. The exception call stack is the one I've seen elsewhere on this site, in the FloatingForm constructor. However, the solution I've seen to this is to delete the app user data. I tried that but it didn't work. I then tried uninstalling the app entirely and greping for any reference of GeeksToy on my system and removing them and then reinstalling but that didn't fix it either.

    Any ideas?

  2. #2
    Support Team The other Geek's Avatar
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    Default

    This happens to people when their subscriptions have expired.

    I have fixed the error message for a future release.

  3. #3
    Virgin
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    Default

    Ok. How can I subscribe if I can't get onto the app? The buy now button on the site requires a client ID. Don't I need to get that from the app?

  4. #4
    Support Team The other Geek's Avatar
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    Default

    Just use the contact us link, so we can find your client ID.

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