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bora_bora
18th December 2014, 04:12 PM
Hello,

Coupon is my starting point. It's an essential tool for me.

Some time ago, I noticed that not all events appear in the coupon. To confirm I have to open the "In play now" ( not so practical because I have to click more times to open match odds, for example,they are not organized chronologically and I don't have the liquidity info). This can cause that sometimes I loose potential good markets.

Can this be fixed?

Example in today's coupon:

http://s10.postimg.org/4cfoambs9/image.jpg

The Geek
18th December 2014, 04:21 PM
The data for the coupons we scrape directly from Betfairs old website.

Next time you see a missing match, navigate there and see if it is included. If not, it's because Betfair are not including it in their coupon for some reason.

If it is there let us know and we'll take a look to see why it's not appearing. If not please also let us know so we can close the bug report.

bora_bora
18th December 2014, 04:39 PM
Ok, I will take a look.

Can you give me the direct link to that page? ( image to small, can't see the url )

ForeTwo
18th December 2014, 05:11 PM
Old site - http://soccer.betfair.com/

Football > Coupons > Thursday Coupon

bora_bora
18th December 2014, 05:27 PM
Thanks ForeTwo!

Geek, look now: Al Ain v Al Sharjah

It's in Betfair old site coupon and not in GT coupon.

bora_bora
18th December 2014, 05:31 PM
Also 19:30

Amiens v Strasbourg

The Geek
18th December 2014, 07:46 PM
Missed them both. { Not always on forums. :( }

Next time it happens try closing & opening the coupon a couple of times. Does is show up then?

bora_bora
23rd December 2014, 03:07 PM
Next time it happens try closing & opening the coupon a couple of times. Does is show up then?

10 Times: nothing.

Right now: Giresunspor - Genclerbirligi

The Geek
23rd December 2014, 07:24 PM
Right now I'm in Tenerife on holiday for Christmas and won't have access to the software for a week. :( In the new year we will look into a different data source for the soccer coupons which should fix this.

bora_bora
26th December 2014, 06:46 PM
Right now I'm in Tenerife on holiday for Christmas and won't have access to the software for a week. :( In the new year we will look into a different data source for the soccer coupons which should fix this.

Ok!

Happy holidays :)

bora_bora
17th March 2015, 05:10 PM
This continues.

Any chance of solving this?

The Geek
18th March 2015, 12:46 PM
It's on the list of things to do, but I can't give you a date yet.

bora_bora
18th March 2015, 01:10 PM
Thanks for your attention (y)